How can we help?

MySous is a recipe app for home cooks. Ask for an idea, get a full recipe, save it to your own cookbook, plan the week, build one grocery list, and cook step by step with timers. Your cookbook is saved on your device and can sync through iCloud.

Tell us what happened

For reliable delivery, email kyneticfitnessapp@gmail.com. You can also try Profile, then Send feedback when in-app delivery is available. Pick idea, problem, recipe or other, and write what happened. A sentence is fine. If a specific recipe looks wrong or unsafe, send the note from that recipe so we get its name. Add your email only if you'd like a reply. We receive your note with your app version and phone model, not your recipes.

Can't open the app?

Write to kyneticfitnessapp@gmail.com

Quick help

Plan a week

Open the Plan tab and use the arrows to pick a week. Tap Add dinner on a day and choose a recipe from your cookbook. When the week looks right, tap Add week to grocery list.

Use the grocery list

Open a recipe and tap Add to grocery list, or add a whole week from Plan. Ingredients are combined, sorted by aisle and scaled to the servings you plan to cook. Check items off, share the list, or clear it. Clearing never touches your recipes.

Cook mode and timers

Tap Start cooking to go step by step. Timers keep running if you switch steps, leave cook mode or lock your phone, with a sound and a banner when one finishes. Say yes to notifications the first time you start a timer to get alerts when the app is closed.

Import a recipe

In Cookbook, choose Import. Paste a web link (your phone reads the page directly), paste or share text or a PDF from another app, or scan a printed recipe (the photo is not uploaded). You always review it before saving.

Your avoid list

Add what you avoid, and mark allergies, in Profile, then Preferences. MySous steers recipes and warns you, but never stops you saving or importing, because a restriction might be one family member's. It's guidance, not medical advice, and it can't see labels or cross-contact.

Troubleshooting

Tap a question to see the answer.

I'm offline.

Your cookbook, plan, grocery list and cook mode work without a connection. Asking for ideas, changing a recipe with AI, illustrations, web-link imports and shared links need internet. Unsent in-app feedback waits for retry. Email support if delivery is unavailable.

Timers don't alert me.

Go to iPhone Settings, then Notifications, then MySous and turn on Allow Notifications, Sounds and Banners. Check that a Focus or Silent mode isn't muting it (timer alerts are marked time sensitive, so you can allow them through a Focus), and that your volume is up.

An import didn't read my recipe.

Try pasting just one recipe, with its ingredients and steps together. For a scan, retake the photo flat, in good light, one recipe at a time. For a web link, some sites hide their recipe; copy the recipe text and paste it instead. A private iCloud Notes link can't be read: in the share sheet switch Collaborate to Send Copy, or copy the note text and paste it.

It says “Too many requests.”

AI features have limits per phone to keep the service running. Wait a minute and try again.

A shared link says it was turned off.

The owner turned it off. Ask them to share it again. Copies people already saved stay in their cookbook.

Privacy

No separate MySous account. Your cookbook can sync through iCloud and be shared with people you invite. See exactly what is sent and why in our privacy policy.

Updated November 5, 2026.